Christine Fish

Design Director & Futurist

About

About

About

Christine Fish is an accomplished Design Director and Futurist with over a decade of specialized expertise in Storytelling and Futures Research delivering innovative products. Thriving in complex industries such as healthcare, finance, tech, automotive, and education. Her work has delivered high-impact solutions for leaders, including Google, Deloitte, BMW and Capital One. Christine's love is innovating pushing boundaries in teamwork, design operations, advanced AI, and finding "el Click" to make breakthrough innovations.

Resume

Resume

Resume

SCAD

Design Director & Professor of SCADpro | Jan 2020 – Present

Direct, recruit, hire and consult on ten week design sprints student teams in collaboration with clients with brands like Google, BMW, Capital One, Deloitte, Federal Health Services and more. Deliver final client experience to empower corporations with visions of the future aligned with customers, culture, business, and context.

SCAD

Design Director & Professor of SCADpro | Jan 2020 – Present

Direct, recruit, hire and consult on ten week design sprints student teams in collaboration with clients with brands like Google, BMW, Capital One, Deloitte, Federal Health Services and more. Deliver final client experience to empower corporations with visions of the future aligned with customers, culture, business, and context.

SCAD

Design Director & Professor of SCADpro | 2018 – Present

Direct, recruit, hire and consult on ten week design sprints student teams in collaboration with clients with brands like Google, BMW, Capital One, Deloitte, Federal Health Services and more. Deliver final client experience to empower corporations with visions of the future aligned with customers, culture, business, and context.

Cultiva Labs

Principal | 2018 – Present

Manage research and product design studio with 3-5 team members. Source healthcare, safety and finance projects to deliver Futures Research.

Cultiva Labs

Principal | 2018 – Present

Manage research and product design studio with 3-5 team members. Source healthcare, safety and finance projects to deliver Futures Research.

MSA Fire Safety

Design Manager | Berlin, Germany | 2016-2018

Directed the human centered research, design, and development alongside the fire safety community alongside firefighters, fire service leadership and civic government to create a safer environment for all stakeholders in emergency preparedness. Led Agile UX implementation among product engineering, software engineering, industrial design, marketing, and executives to gain agreement on a fully integrated solution.

MSA Fire Safety

Design Manager | Berlin, Germany | 2016-2018

Directed the human centered research, design, and development alongside the fire safety community alongside firefighters, fire service leadership and civic government to create a safer environment for all stakeholders in emergency preparedness. Led Agile UX implementation among product engineering, software engineering, industrial design, marketing, and executives to gain agreement on a fully integrated solution.

MSA Fire Safety

Design Manager | Berlin, Germany | 2016-2018

Directed the human centered research, design, and development alongside the fire safety community alongside firefighters, fire service leadership and civic government to create a safer environment for all stakeholders in emergency preparedness. Led Agile UX implementation among product engineering, software engineering, industrial design, marketing, and executives to gain agreement on a fully integrated solution.

Highmark Health

Design Manager | 2012-2016

Highmark Health

Design Manager | 2012-2016

Highmark Health

Design Manager | 2012-2016

Philips Design

Senior Futurist & Design Strategist

Philips Design

Senior Futurist & Design Strategist

Philips Design

Senior Futurist & Design Strategist

Fossil Watches

Senio Industrial Designer

Fossil Watches

Senio Industrial Designer

Fossil Watches

Senio Industrial Designer

Client Relationships

Client Relationships

Client Relationships

Google: Google Assistant, UX Design, GPay, and Google Venture Client Teams

Google: Google Assistant, UX Design, GPay, and Google Venture Client Teams

Google: Google Assistant, UX Design, GPay, and Google Venture Client Teams

Deloitte Federal Services Consulting Group: Includes Veterans, USPS, Financial Services, Futures Research Teams, TSA

Deloitte Federal Services Consulting Group: Includes Veterans, USPS, Financial Services, Futures Research Teams, TSA

Deloitte Federal Services Consulting Group: Includes Veterans, USPS, Financial Services, Futures Research Teams, TSA

Healthcare Clients: Advent Health, Mayo Clinic, Hartford Health, Vapotherm, and more

Healthcare Clients: Advent Health, Mayo Clinic, Hartford Health, Vapotherm, and more

Healthcare Clients: Advent Health, Mayo Clinic, Hartford Health, Vapotherm, and more

Financial Clients: Capital One, FINRA, BMW Financial Services

Financial Clients: Capital One, FINRA, BMW Financial Services

Financial Clients: Capital One, FINRA, BMW Financial Services

education

education

education

Bachelor of Fine Arts in Industrial Design

Georgia Institute of Technology

Bachelor of Fine Arts in Industrial Design

Georgia Institute of Technology

Bachelor of Fine Arts in Industrial Design

Georgia Institute of Technology

MBA, International Business

Thunderbird at Arizona State University

MBA, International Business

Thunderbird at Arizona State University

MBA, International Business

Thunderbird at Arizona State University

Scrum Master and Product Owner

Scrum Alliance

Scrum Master and Product Owner

Scrum Alliance

Scrum Master and Product Owner

Scrum Alliance

skills

skills

skills

Program Management: Strategic planning, stakeholder alignment, cross-functional delivery, risk mitigation.

Program Management: Strategic planning, stakeholder alignment, cross-functional delivery, risk mitigation.

Program Management: Strategic planning, stakeholder alignment, cross-functional delivery, risk mitigation.

Applied AI: AI-enhanced UX research, responsible AI practices, generative prototyping, prompt engineering

Applied AI: AI-enhanced UX research, responsible AI practices, generative prototyping, prompt engineering

Applied AI: AI-enhanced UX research, responsible AI practices, generative prototyping, prompt engineering

People Management: Hiring & interviewing, team chemistry assessment, performance reporting, HR sprint dashboards.

People Management: Hiring & interviewing, team chemistry assessment, performance reporting, HR sprint dashboards.

People Management: Hiring & interviewing, team chemistry assessment, performance reporting, HR sprint dashboards.

Design Sprints: Custom sprint design methodology, corporate culture adaptation, flexible frameworks, business-driven outcomes.

Design Sprints: Custom sprint design methodology, corporate culture adaptation, flexible frameworks, business-driven outcomes.

Design Sprints: Custom sprint design methodology, corporate culture adaptation, flexible frameworks, business-driven outcomes.

Design Operations: Process optimization, tooling infrastructure, workflow scalability, team enablement.

Design Operations: Process optimization, tooling infrastructure, workflow scalability, team enablement.

Design Operations: Process optimization, tooling infrastructure, workflow scalability, team enablement.

Leadership & Strategy: Team mentorship, change management, vision alignment, business impact.

Leadership & Strategy: Team mentorship, change management, vision alignment, business impact.

Leadership & Strategy: Team mentorship, change management, vision alignment, business impact.

User & Futures Research: JTBD methodology, qualitative insights, behavioral analysis, research synthesis.

User & Futures Research: JTBD methodology, qualitative insights, behavioral analysis, research synthesis.

User & Futures Research: JTBD methodology, qualitative insights, behavioral analysis, research synthesis.

Service & Product Experience: UX metrics, quality standards, usability optimization, delightful outcomes.

Service & Product Experience: UX metrics, quality standards, usability optimization, delightful outcomes.

Service & Product Experience: UX metrics, quality standards, usability optimization, delightful outcomes.

Accomplishments

Accomplishments

Accomplishments

Red Dot Design | 2016

Red Dot Design | 2016

Red Dot Design | 2016

Affordable Care Act Increased task completion from 50% to 89% to provide access to all for health insurance.

Affordable Care Act Increased task completion from 50% to 89% to provide access to all for health insurance.

Affordable Care Act Increased task completion from 50% to 89% to provide access to all for health insurance.